Steadfast is Australia’s largest insurance broker group and our membership provides you with access to a wide range of enhanced products. See more here

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We are a member of the National Insurance Brokers Association (NIBA) which represents Qualified Practicing Insurance Brokers.

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We are a member of the Council of Queensland Insurance Brokers. Its charter is to maintain the level of professionalism of members through the sharing of knowledge, information and ideas.

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We belong to the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), who is the leading provider of insurance and financial planning education, training and professional services to the financial services industry in Australia, New Zealand and the Asia Pacific region.

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The Financial Ombudsman Service (FOS) is a free consumer service established to help resolve complaints and disputes between insurance brokers and their clients.

Contact the Financial Ombudsman Service on 1300 78 08 08 or visit www.fos.org.au for more information.

Full details on what to do in the event of a dispute can be found here.